A NETFUL OF JEWELS: NEW MUSEUMS IN THE LEARNING AGE

A Report from the National Museum Directors' Conference 1999


| HOME | CONTENTS | INTRODUCTION | CREATIVE ECONOMY | WIDER WORLD | CREATING THE DIGITAL MUSEUM | TRAINING | FUNDING | AGENDA | CONCLUSIONS| ACKNOWLEDGEMENTS |

NEW MUSEUMS

For the first time we have the opportunity to link all our learning institutions and providers - including schools, colleges, universities, libraries, adult learning institutions, museums and galleries - and more, to link them purposefully to an agenda for developing the learning society. To achieve a learning society, these links must extend in an effective way to homes, the workplace, hospitals, the high street and the street corner in the same way that public utilities like the telephone are universally available.
Connecting the Learning Society: Department for Education and Employment 1997


Museums and galleries in the UK are extraordinarily popular and diverse. Over ninety million visits are made yearly to our 2,500 museums. These range from small local museums that are the expression of community enthusiasm, to great national galleries and museums holding world famous collections. Our 44 national museums receive nearly thirty million visits, and sixty million are made to the network of local authority, independent, university and other institutions. Museums and galleries are among our best loved and most used public institutions, both for people living in the UK and for visitors from abroad.

Now, digital technologies are transforming  our society. In work, in education and in the home, people are using the new opportunities. Museums can be a key part of this new future.

The next century will be one of lifelong learning.  Ours cannot be just an information society.  Information is simply the raw material for the future.  We must become a society capable of continual creativity and lifelong learning - in the family and the community, at work, in libraries, archives, schools and colleges.  People will turn increasingly to  museums and galleries as places for learning.

How adults prefer to learn

Learning through digital networks - the National Grid for Learning, the University for Industry, Community Grids for Learning and a host of other initiatives - is central to the Government's vision of the learning society. As individuals take greater responsibility for their own learning, organisations will need to respond by creating new opportunities for this. The Dearing, Kennedy and Fryer reports all recommended that we increase participation in the further and higher education system and put learning within reach of everyone throughout life.

Internet use is growing faster than ever

MUSEUMS AND LEARNING

The cultural sector is our country's second education sector. For adults, museums, galleries and other cultural institutions are the most important places for learning after their own homes.

The museum as a centre for digital learning

The seeds for future development are already present in today's museums:

* Relevant, participatory galleries and digital exhibits 
* Digital cameras, smart cards and other media for use during a visit
* Content created by visitors as well as by museum staff
* Facilities for searching  the collections I ways that are  relevant to visitors
* Trained staff to help visitors learn
* Interactive web sites and online services
* Online information to help in planning visits 
* Connections between the actual and virtual museum, and with other cultural resources locally and world wide

Over  ten million schoolchildren visit museums, galleries and other public arts venues each year, and museums provide many events and services especially for the formal education sector. Of visitors to museums and galleries, a third are young people in school or family groups.  The Science Museum alone welcomes over 300,000 educational group visitors a year; the Tate Gallery, 115,000. One in five visitors to the Victoria & Albert Museum is a student.  Museums throughout the country are finding similar trends.

People learn in different ways, and we must provide for this diversity. Most adults prefer to learn socially, informally, at their own pace, in comfortable surroundings, and in ways that encourage practical activity and participation. Many prefer to learn at home, and in public cultural institutions like museums, galleries and libraries, rather than formally. Museum collections and works of art have a special potential to engage people and act as a catalyst for debate and interaction with others, for personal research and enjoyment.
 

THE EMERGING CULTURAL NETWORKS

The publication of A cultural framework (Department for Culture Media and Sport, 1998) has provided a new impetus for the cultural sector, defining common goals. A cultural network that integrates the complementary resources of museum collections, archives and libraries, will help to take this policy forward.

 Collections. libraries and archives

The new medium can integrate the cultural and education sectors in a way no other medium in history has done.  The Department for Education and Employment's Green Paper, The learning age (Department of Education and Employment, 1997) encourages museums to contribute to provision for lifelong learning. Using the new networks, institutions including museums, galleries, libraries and archives can unite around the government's common goals of education, access, social inclusion, excellence and economic development.

Enabling cultural diversity

Public learning runs throughout this policy.  It is fundamental to the work of all public cultural institutions, and it is also a primary means by which many of their other goals are achieved. The new network will be a personal cultural medium for the age of personal learning.  Museums are at the cusp of this emerging trend.  Given the resources, they can provide much of the varied content and many of the activities that people will demand from the new networks, to a quality and standard that will meet and exceed public expectations.
 
 

MUSEUMS' UNIQUE CONTRIBUTION

Museums are open to everyone, whatever their age or background. Museums and galleries are attractive, welcoming, creative, sociable, and safe public spaces. They offer continuity, authenticity and inspiration in the new fast-moving world of overwhelming and transitory information.

Celebrating cultural links

People can make sense of their cultural identities through museums. Through them, people are encouraged to find the links and the relationships between different cultures, and can express and celebrate diversity and connections alike.  The internet richly enhances this potential.
 

NEW AUDIENCES, NEW SERVICES, WIDER ACCESS

Museums and other cultural institutions are experiencing a huge and growing public interest in information about their collections, works of art, and their archives.  This interest is already being fuelled and facilitated by electronic access.
Museums already deal with very large numbers of public enquiries. The Science Museum, for example, handled 27,000 enquires in 1998/99; the Tate Gallery, 10,000. Even smaller museums such as the Potteries Museum and Art Gallery in Stoke-on-Trent now receives 80% of its enquiries from North America.

Many museums hold archives and libraries as well as collections, and these can generate even higher levels of interest. The Imperial War Museum receives over 80,000 off-line enquiries annually, while since 1995 the number of visits to the Public Record Office’s Family Records Centre has doubled and general enquiries trebled.

Websites are equally popular. SCRAN's website has recorded 1.75 million hits in the fifteen months since its launch; the IWM, 3.3 million in its first year. The  Natural History Museum website records about 150,000 individual visits monthly, the Tate Gallery, twice that number.

On-site information centres are outstandingly popular, too. About 34,000 people use The National Gallery's MicroGallery annually; 5% (13,700) of visitors to the new National Museum of Scotland visited its on-site multimedia room in its first four months; and the National Maritime Museum's on-site search station receives about 700 visitors a week, double the target number it set.
 

Broadening access

Many more people will be able to use museum and gallery services through the new technologies. Some museums, including those with internationally important collections, are already finding that virtual visitors now outnumber physical visitors. There is evidence, too, that electronic access increases the number of actual visitors to the museum.

 Virtual visits, real visitors

People, wherever they are, will be able to use the electronic networks to reach out across geographical barriers to national, regional and local museums.

By providing more access points to the Community Grids and the New Library Network, museums will provide many more places where people can use the networks. Museums can take their share of the responsibility for ensuring that  no-one is excluded.
 

Providing new services

The new technologies offer new ways for museums to work for social inclusion. Disabled people and others subject to barriers of distance or other factors will be able to benefit from museums' networked services.

Museums work for social inclusion

The virtual dimension will complement and enhance encounters with real unique objects by offering a richer context, facilitating interactive services, and adding new learning dimensions.

Electronic networks enable new relationships to develop between the public and their museums. Museums and galleries are social institutions in which people can come together to explore their interests as well as contemporary issues, and share their knowledge of the significance and meaning attached to material artefacts. The new networks offer new ways to achieve this.


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

How adults prefer to learn
* Most adults are currently engaged in learning
* More than half do so outside the formal education system
* Over half learn so as to improve the quality of their lives rather than to improve work skills or prospects
* The most popular methods of learning are studying or doing practical things alone and exchanging ideas and information with others 
* People felt they learnt most at home (57 per cent) or in libraries and museums (36 and 13 per cent respectively); only 29 per cent felt they learnt most at colleges and universities.
MORI survey  on behalf of the Campaign for Learning 1998
 
 
 

Internet use is growing faster than ever
Internet use has increased 29% in six months, to 16% of the adult population in the UK. The fastest increase is in numbers of users under 25 and over 55.

BMRB International's Internet Monitor for May-September 1998 October 1998

* 44% of homes have a personal computer
* 15% of homes have Internet access
* 72% of computers in homes are used for education
* 10% of adults use the Internet from work
* 61% of adults express interest in using an "IT access point."
Is IT for all? Department for Trade and Industry 1999
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Collections, archives and libraries
Suffolk County Council is developing internet access to information from independent museums, local studies library, record offices, and the Sites and Monuments Register.  Developing an integrated subject thesaurus to facilitate searching will be key to the project.
The Public Record Office is working to develop new links with Places of Deposit for Public Records, which include national museums as well as some local authority archives.
 
 

Enabling cultural diversity
Houses and Households - from the Museum of Welsh Life, St Fagans, a CD-ROM for schools, with all text, video and speech in both English and Welsh, allows pupils to explore this popular theme in the National Curriculum.
http://www.anglia.co.uk/
history_HousesAndHouseholds.htm
 
 
 
 
 
 
 
 
 
 
 
 

Celebrating cultural links
The Museum of Science and Industry in Manchester holds a collection of printed textile samples from local companies.  In the past the textiles were sold in West Africa.  To understand the full story of the textiles and their designs it is necessary to learn how they were cut, worn and used in West Africa.  Digital networks can supply the opportunity to share and discuss the museum's collection with people who bought, sewed and wore these textiles.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Virtual visits, real visitors
The Museum of the History of Science in Oxford has a website that reflects its great collections of scientific instruments. It currently receives about 100,000 individual virtual visits a year (about 1.5 million hits), compared with 35,000 actual visitors.
http://www.mhs.ox.ac.uk/
 
 
 
 
 
 
 
 
 
 
 
 

Museums work for social inclusion
Tyne & Wear Museums / local adoption and fostering agency A group of young people in care developed a CD-ROM for the Great City exhibition that reflects their individual views of Newcastle. Through using ICT and digital imaging techniques, they developed motivation, self-esteem, teamwork and communication skills.

Our transport, your transport 
The London Transport Museum will work with schools from Paddington, an ethnically diverse and socially disadvantaged area. Young learners will use digital cameras to produce an on-line and actual exhibition. This will enable participation in the debate about transport in London, extend the curriculum, and increase motivation



| TOP OF PAGE | CONTENTS | INTRODUCTION | CREATIVE ECONOMY| WIDER WORLD| CREATING THE DIGITAL MUSEUM | TRAINING | FUNDING | AGENDA | CONCLUSIONS| ACKNOWLEDGEMENTS |